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GIM.IO SERVICE

Secure USDT to USD exchanger

GIM.io simplifies the world of cryptocurrency and cash exchange, allowing you to easily and securely exchange crypto/cash and vice versa at certified offline locations around the world.

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0%

the lowest possible commission

54 points

for offline exchange of crypto/cash

50+

most popular cryptocurrencies

How it works

Four Steps and Your Personal Crypto Expert on Your Smartphone

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1

Download the app

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2

Find the nearest exchange point and top up your balance with cash

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3

Conveniently manage your crypto funds and securely store them

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4

Withdraw cryptocurrency to cash at a verified offline point

A Trusted Network for Working with Cryptocurrencies

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GIM only partners with companies that share our philosophy of providing the best service. Now, you can buy crypto with cash or withdraw your funds at certified offline points without any hesitation.

Currently, there are over 50 certified exchange points operating in Ukraine and Poland.

Become a Partner

Guaranteed Security

Your Crypto is Securely Protected by GIM’s Security System.

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Two-factor authentication

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Biometric identification

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Data encryption

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AMLBot

FAQ

What is GIM?

GIM – is a crypto-service that provides a secure way to exchange, withdraw, and top up cryptocurrencies in one application. It’s your personal crypto expert that shows you where and how to quickly and reliably sell or buy cryptocurrencies for cash. Moreover, GIM.io opens up possibilities to manage crypto assets in the market and store them in a secure environment.

What coins and tokens can I use in GIM?

GIM supports the most popular cryptocurrencies, including Bitcoin, Tether, Ethereum, Binance USD, Ripple, BNB, Cardano, Solana, TRON, Litecoin, Polygon, Ethereum Classic, Cosmos, Bitcoin Cash, EOS, Chainlink, Dogecoin, Shiba Inu, Chiliz, Polkadot, Avalanche, Zilliqa, NEAR Protocol, Decentraland, Sandbox, Aave, Uniswap, Maker, Ethereum Name, Service, Monero, Dash, Curve DAO, Token, Synthetix, Waves, Stellar, STEPN, Zcash, VeChain, Fantom, Algorand, Elrond, Tezos, Hedera, Axie Infinity, Loopring, Qtum, Reserve Rights, Flow, Internet Computer, Lido DAO, PancakeSwap, Kyber Network, Trust Wallet Token.

How can I create an account?

Welcome, you’re almost a Gimmer! All you need to do is download the app and go through a quick registration.

From what age can I use the GIM service?

You must be 18 years of age or older to use the service

Which countries’ citizens can use the service and perform exchanges?

The use of GIM.io is prohibited for citizens and/or residents of the following countries (territories): Afghanistan, American Samoa, U.S. Virgin Islands, Guam, Iran, Yemen, Libya, State of Palestine, Puerto Rico, Somalia, Democratic People’s Republic of Korea, Northern Mariana Islands, USA, Syria, Republic of Belarus, Russian Federation, Republic of Sudan, Transnistria, temporarily occupied territories of Georgia, Turkish Republic of Northern Cyprus, Western Sahara, Federal Republic of Ambazonia, Kosovo, South Sudan, and temporarily occupied territories of Ukraine.

Where can I find my wallet address?

Open the app and select the cryptocurrency you’ll be sending or receiving. Find “Deposit” and click on the button.

How can I top up my balance?

Currently, you can top up your balance with cash or by using another crypto wallet. Also, a card top-up option will be added soon.

How long does it take to top up through an offline point?

The top-up process takes just a few seconds.

How long does it take to top up a cryptocurrency account from another wallet?

It depends on the network load of the specific cryptocurrency and can take from a few seconds to an hour.

What is the minimum and maximum amount I can top up in GIM?

The minimum top-up amount at an offline point is $100, and the maximum is $100,000.

Can I exchange cryptocurrencies?

Of course! You can easily exchange cryptocurrencies after downloading the app and depositing USDT to your balance through an exchange point. Then, in the app, simply select the desired asset and exchange it for USDT.

How to exchange crypto/cash or cash/crypto?

Exchanges are done through exchange points, which you can find by downloading the app. After downloading the app, go to the “Exchange Points” section and choose a convenient point on the map.

How is the buying and selling rate of cryptocurrencies determined in GIM?

The rate is determined based on market price, with no hidden fees in the rate.

What is the commission for buying/selling cryptocurrencies using GIM?

The commission depends on the amount of funds you hold in your GIM account. The larger your balance, the lower the commission.

Account balance

(equivalent in USDT)

Commission

0 – 1.999 0,8%
2.000 – 4.999 0,5%
=> 5.000 0,2%

What are the fees for depositing/withdrawing cash at offline points?

The fees are set by our partners – the offline points, and include the USDT/USD rate. Due to slight volatility, the fees may change every day (sometimes several times a day) and will vary for each specific offline point. You can see the fee when selecting a specific offline point in the app. The fee starts from 0%.

What are the fees for withdrawing cryptocurrency to other wallets?

USDT – 1.5% (minimum 5 USDT);
BTC – there are two types of fees:
fast (2-3 hours) – 0.0005 BTC
normal (within 24 hours) – 0.00015 BTC;
ETH – 0.005 ETH (the fee may be changed in case of an increase in the
Ethereum network fee);

AAVE — 0,114 AAVE; DASH — 0,0032 DASH; KNC — 8 KNC;
ADA — 1,6 ADA; DOGE — 8 DOGE; LDO — 3,28 LDO;
ALGO — 0,016 ALGO; DOT — 0,16 DOT; LINK — 1,3 LINK;
ATOM — 0,008 ATOM; EGLD — 0,0016 EGLD; LRC — 26 LRC;
AVAX — 0,016 AVAX; ENS — 0,66 ENS; LTC — 0,002 LTC;
AXS — 1,06 AXS; EOS — 0,16 EOS; MANA — 14,66 MANA;
BCH — 0,00128 BCH; ETC — 0,016 ETC; MATIC — 0,2 MATIC;
BNB — 0,001 BNB; FLOW — 0,016 FLOW; MKR — 0,0096 MKR;
BUSD — 1 BUSD; FTM — 0,6 FTM; NEAR — 0,02 NEAR;
CAKE — 0,082 CAKE; GMT — 24 GMT; QTUM — 0,02 QTUM;
CHZ — 72 CHZ; HBAR — 1,6 HBAR; RSR — 2104 RSR;
CRV — 8,92 CRV; ICP — 0,0006 ICP; SAND — 14,14 SAND;
SHIB — 786738 SHIB; UNI — 1,42 UNI; XMR — 0,0002 XMR;
SNX — 2,78 SNX; VET — 40 VET; XRP — 0,4 XRP;
SOL — 0,016 SOL; WAVES — 0,0032; XTZ — 0,2 XTZ;
TRX — 3 TRX; WAVES; ZEC — 0,002 ZEC;
TWT — 0,24 TWT; XLM — 0,04 XLM; ZIL — 0,4 ZIL.

What are the fees for depositing cryptocurrency from other wallets?

Currently, you can deposit 4 cryptocurrencies – USDT, BTC, ETH, TRX. The fee is only charged for small deposits to cover our costs for AML verification of the cleanliness of the cryptocurrency and transaction costs.

The fee is charged as follows:
BTC – 0.00005 BTC if the deposit is less than 0.005 BTC;
ETH – in the amount of the Network fee on the Ethereum network if the deposit is less than 2.5 ETH;
USDT – 5 USDT if the deposit is less than 300 USDT;
3 TRX if the deposit is less than 5000 TRX;

If the deposit amount is less than or equal to the fee amount, the fee is charged for the entire deposit amount

What is the process of depositing/withdrawing cash at offline points?

On the main screen of the application or in the USDT menu, select Deposit/Withdraw USDT and give/receive cash. Then enter the corresponding amount and choose an offline point that suits you in terms of location, limits, and confirm your choice. A request will be generated, and a code can be generated. Note that the code is saved for 10 minutes, so it is worth generating it in close proximity to the offline point (in any case, this code can be re-generated by selecting this transaction in the USDT menu). As the route on the map leads you to the desired address, generate the code and tell it to the cashier. After you give the cashier the cash or receive it, the application will show that the transaction is completed, and the funds will either be deducted or appear in the application (depending on the request).

Where can I see the general transaction history in all currencies?

Click on the menu button (gear icon – iOS) in the upper left corner and select “Transaction History”.

What is AML verification of cryptocurrency? Why do you do this?

AML verification is necessary to check the origin of the cryptocurrency and ensure that it did not come from unsafe sources. By verifying the cleanliness of the cryptocurrency, we protect our clients from fraud, stolen coins, and possible problems with this cryptocurrency in the future from law enforcement agencies and blocks by other services.

How can I contact you?

For all questions, please write to our support center, and we will contact you as soon as possible. Please note that the waiting time for a response from us may be up to 24 hours.

Please refrain from sending multiple requests, as we work with requests in chronological order, and each subsequent request puts you back at the beginning of the queue.

I did not receive a response email from support.

Please try these two steps:
Check the “Spam” folder for a response email;
Add the email address support@gim.io to the whitelist and try again.

If you have done both of these steps but still have not received a confirmation email, send us a request to the support service from the email address registered with your GIM account, and provide as much detail as possible. Please note that you can expect a response from us within 24 hours.

Do you have any further questions about GIM.io or want to leave feedback?

Please write to support@gim.io.

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GIM.io goes beyond the functionality of a crypto wallet and takes the management of crypto assets to a new level.